I purchased a Galaxy S7 online, came with a T-Mobile receipt showing the device is paid in full, upon my request the original owner used the unlock app to request a permanent unlock before shipping and it was successfully unlocked. I received the device about 3 days ago everything works as it should, I opened the unlock app just to double check and requested a permanent unlock again and got this message (Unlock Failed: This mobile wireless device is not eligible for unlock etc...) I know the device is unlocked I tried an inactive AT&T sim and did not request a code. Anyone can tell me why the unlock app does not recognize that the device is unlocked, thanks in advance.
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