Monday, 11 July 2016

Note5 - Poor Call quality



I got a Note 5 (locked to a local provider). After two weeks of usage, I am experiencing a few issues. These are:

- The voice quality (during calls only) at my end is not great. Its kind of heavy as if the speaker is blocked with something. Note: The audio quality when playing songs is satisfactory.
- On some occasions when I make a call, the call goes through but the person at the other end wont hear me but I can hear him. I have to disconnect and dial back.
- Camera laggy. I have clicked around 500 pictures in about 2 weeks.

I am a bit confused that it is a provider related issue or a device issue. It will be great if forum members can provide me some pointers and help me fix these issues.

Note: The device is with Telus (in Canada) running android 5.1.1



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