Sunday, 24 July 2016

Please help... Acer e700 bootloop after official update!



Hello,
I was trying to update my phone(from settings>about phone) and I had no idea that I should not have done that because my phone is rooted; the downloaded update size was small around 12 megabytes as I remember and after restarting it got stuck into android system recovery <3e> (CWM), gave me that error "Installation aborted" and I can't boot into my system again. Unfortunately I haven't backed up my data and when I try to back them up using CWM it gives me this error "Write error, short write!" I tried recovering the backup file later from SD card on PC, it was damaged but I found out that it always crashes at 4 GB file size; I am using a 32 GB memory card and the size of data to be backed up is around 8 GB.
My questions are: Is there any other way to backup my files and applications data before attempting any repair methods?(My main concern) ;even if it was a physical way...
What should I do next?
This is what I have tried so far (without any luck),
- Wipe cache partition
- I tried installing Aroma file manager in CWM mode from SD card but it always gives me the error "Installation aborted".
- Connecting my phone to PC and choosing apply an update from ADB in CWM (The only way my PC can read my phone). I tried then pull, usb and reboot commands but it always gives me a message saying "error: closed". The only command that works is "adb sideload update.zip(Aroma also)" which gives me "Installation aborted" on the phone.
My mobile version is Acer_AV0K0_E39_1.024.00_EMEA_GEN2 (3 sims version)
=These lines are from the end of the log file for the first time the phone bootlooped trying to install the official update
(Unpacking new recovery...ApplyParsedPerms: chown of /system/bin/su to 0 failed: Operation not permitted
ApplyParsedPerms: chgrp of /system/bin/su to 0 failed: Operation not permitted
ApplyParsedPerms: chmod of /system/bin/su to 420 failed: Operation not permitted
ApplyParsedPerms: lsetfilecon of /system/bin/su to u:object_r:system_file:s0 failed: Operation not permitted
ApplyParsedPerms: removexattr of /system/bin/su to 0 failed: Operation not permitted
script aborted: set_metadata_recursive: some changes failed
Symlinks and permissions...
set_metadata_recursive: some changes failed
E:Error in /cache/alu/update.zip
(Status 7)
Update.zip is not correct
Installation aborted.
write result : MOTA_RESULT_FILE
write result : remove_mota_file
write result : remove_mota_file(DEFAULT_MOTA_FILE)
fw_upgrade: status = 1
fw_upgrade: fw
fw_upgrade_result_fw: dir does not exist, create it.
fw_upgrade_finish)
I hope that there is someone here who can find a solution to my problem. Thank you for your time.



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