Hello all,
My Samsung Galaxy Note 4 (SM-N910C) is about 18 months old, has worked fine since purchased new. It is running OS 6.0.1
All of a sudden it seems to have developed a fault whereby the bottom most part of the screen is not responding well to touch. This is the bottom part of the screen only, all else seems to work fine.
I hadn't performed any updates or OS updates and it is the default OS, non rooted.
I have tried *#2663# and pressed the 'Touch key FW update' but nothing has happened. I also ran *#0*# and on 'Touch', I can verify that the touch along the bottom part of the screen doesn't register properly.
Hasn't been dropped or anything like that, just started happening.
Is a factory default likely to help fix this? I'm reluctant to do it if it isn't going to help at all and is more a hardware fault.
I took it to Samsung and they were very unhelpful and it is now out of warranty. I just wondered if there was anything I could try before I get a new phone?
Thanks in advance.
My Samsung Galaxy Note 4 (SM-N910C) is about 18 months old, has worked fine since purchased new. It is running OS 6.0.1
All of a sudden it seems to have developed a fault whereby the bottom most part of the screen is not responding well to touch. This is the bottom part of the screen only, all else seems to work fine.
I hadn't performed any updates or OS updates and it is the default OS, non rooted.
I have tried *#2663# and pressed the 'Touch key FW update' but nothing has happened. I also ran *#0*# and on 'Touch', I can verify that the touch along the bottom part of the screen doesn't register properly.
Hasn't been dropped or anything like that, just started happening.
Is a factory default likely to help fix this? I'm reluctant to do it if it isn't going to help at all and is more a hardware fault.
I took it to Samsung and they were very unhelpful and it is now out of warranty. I just wondered if there was anything I could try before I get a new phone?
Thanks in advance.
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